Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing and using UPGIX ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

UPGIX provides business management software for trade professionals in the United Kingdom, including customer management, job scheduling, invoicing, and payment processing features.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use.

4. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis. Payment processing is handled securely by Stripe. All fees are non-refundable except as required by law.

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We process personal data in accordance with UK GDPR and Data Protection Act 2018.

6. Acceptable Use

You agree not to misuse the Service, including but not limited to: attempting to gain unauthorized access, interfering with the Service, or using the Service for illegal purposes.

7. Limitation of Liability

UPGIX is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

8. Termination

We may terminate or suspend your account if you breach these Terms. You may cancel your subscription at any time from your account settings.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

11. Contact

For questions about these Terms, please contact us at legal@upgix.com